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Results and archiving

The results page gives you an overview of who has completed, with what score, and who is blocked from shifts. Managers can see it.

  1. Choose Learning and Manage courses.
  2. Tap Results on the course row. You can also tap Results inside the editor.
  3. At the top you see the title, for example Results: Hand washing, and a count: 5 of 21 completed.

The results page with one row per employee

Column Meaning
Employee Name and email
Status Not started, In progress or Completed
Completed Date and time the course was passed
Score Score in percent
Attempts Number of attempts the person has used
Shift block The deadline, or Blocked from shifts

If a mandatory course is not passed, it says Due 26 Oct 2026, 18:55. Once the deadline has passed, the chip Blocked from shifts appears.

Results with a blocked employee

Important: Status only shows whether the course was passed. An employee who has had an attempt without passing still shows as Not started, but Attempts shows 1.

  • Export (CSV) on the results page downloads the results for one course.
  • Export all completions (CSV) at the top of Manage courses downloads all courses.

The file contains course, version, employee, email, result, score, correct count, question count and time. Use it as documentation for a food safety inspection or the personnel file.

  1. Open the course.
  2. Tap Archive.
  3. The status becomes Archived and the course disappears from employees’ lists. It no longer blocks anyone.

Results are kept. To use the course again, open it and tap Restore.

Manage courses on mobile

  • Check the results once a week at first. Blocked employees cannot be scheduled.
  • Archive instead of deleting. That way you keep the documentation.
  • Duplicate an archived course if you want to build on it.

Can I delete a course? There is no delete button. Archive instead and the results remain for documentation.

Why does an employee show Not started but have an attempt? They went through the course without passing. The status changes to Completed once the course is passed.

Can I see the individual answers? No. The results page shows score and attempts. Answers are stored but not shown here.